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Google Pixel Users Annoyed by Phone Glitches After Recent Update – Now Google Is Responding

Avatar photoby Jana Stavburo

If you play Android games on your Google Pixel 10 phone, you might have a problem. Some users seem to be noticing screen errors, and Google has a response.

Close-up of the camera module of the Google Pixel 9 Pro, showing its triple-lens configuration.
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The new Google Pixel 10 already seems to be causing problems for some users. After a processor update, a popular mobile game is causing major difficulties on the phone. Google has already responded to user reports.

Google Pixel 10: Update Causes Problems with Mobile Game

The new Google Pixel 10 series has only been on the market since August 2025, but already impresses with a better camera and enhanced AI features. The OLED displays with a 120 Hertz refresh rate are also particularly useful for action-packed games, as there is less noticeable lag. But this is exactly what seems to be causing difficulties for many users with the popular game Genshin Impact.

According to Android Authority, after the update to version 5.0 last year, support for the PowerVR GPU core was removed by the game developers miHoYo. The graphics processors are important for displaying images and videos on phone screens. Therefore, many who tried to play Genshin Impact on the Google Pixel 10 were met with annoying screen and control problems.

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What Google Says About the Glitch

Affected players also exchanged views on Reddit about the lack of support for Genshin Impact on Google Pixel 10 models. Many users hope for an improvement with the next Google Pixel 11 phone or a GPU driver update from Google, which could potentially fix the current glitches.

In a statement to Android Authority, a Google spokesperson assured the following:

Genshin Impact has not removed Pixel 10 GPU support. We partnered closely with miHoYo over the past year for Pixel 10.

The company maintains that the collaboration with the game developer miHoYo is ongoing and that the problems are not systematic. The persistent difficulties with Genshin Impact could therefore also be due to isolated game versions that some users have installed. Certain game elements or old drivers could also be triggers for lag during gameplay on the Google Pixel 10.

Source: Android Authority, Reddit

This article was translated with the help of AI and carefully reviewed by our editorial team.